Cancellation or return? What are the modes of refund?
The amount will be refunded to your credit card/ debit card. Please read our Shipping and Return Policy for further information.

What if I receive an incomplete, incorrect, or damaged order?

While we try our best to fulfill your orders correctly, in the best manner possible, for any complaints you may have, with regard to your order, please contact our Customer Care within 7 business days of your order delivery, for prompt resolution. In the extremely rare occasion where you receive a product with tampered/open packaging, please inform our Customer Care within 2 business days of receipt, with supporting images if applicable, so we can best address your concern.

How do I cancel my order?

If you wish to cancel your order, you can do through www.aalayafoods.com.

But your orders cannot be cancelled once you receive the SMS stating that your order is out for delivery. Please read our Shipping and Return Policy for further information.