RETURN/REFUND OF ORDER

• You are eligible for a refund, by returning the product to us at your expense with original invoice, within 7 days of purchase.
• Return your purchase in its original packing with original invoice. Ensure the product(s) are appropriately packed.
• Where you receive a product with tampered/open packaging, you may write to us with supporting images and return the product with original invoice as proof of purchase for us to best address your concern.
• Refund will be processed within 14 days from the receipt of your return.
• Total product cost excluding the shipping charges will be credited to your card/bank account that was used for billing the purchase.
• Refund is subject to adequate validation.

 For all your queries, complaints, and suggestions, please write to us at customersupport@aalayafoods.com